Shipping Policy

Thank you for shopping with INVA Jewels.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Canada Shipping

Standard Shipping

• Delivery Time: 3–5 business days
• Shipping Rate: $6.99 CAD
• Free on orders over $75 CAD

Express Shipping

• Delivery Time: 1–2 business days
• Shipping Rate: $14.99 CAD

United States Shipping

Standard International Shipping

• Delivery Time: 5–8 business days
• Shipping Rate: $7.99 CAD
• Free on orders over $100 CAD

Express International Shipping

• Delivery Time: 1–2 business days
• Shipping Rate: $19.99 CAD

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.

Customs, Duties & Taxes

Orders shipped outside Canada may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. INVA Jewels is not responsible for delays or delivery issues resulting from incorrect or incomplete address information.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, INVA Jewels is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.

Contact Us

For shipping questions or order assistance, please contact us at:

Email: invajewels01@gmail.com